Answered By: Digital Library Services Team
Last Updated: Nov 21, 2016     Views: 25

The server knows something is broken and is telling you there's a problem.

"Internal" means the problem is internal to the remote server, not that the problem is internal to the University, which seems to be a common misconception.

Suggested action: The service at the other end is broken: if it's a paid-for service we need to report it to them. Contact your local library help desk to report the problem.