Answered By: Customer Services Last Updated: Feb 02, 2017 Views: 341
For items not on loan these should normally be available for collection after two working days unless it has to be transported between All Saints and Crewe sites in which case you should allow five working days. If the item is on loan it should be available for collection two working days after its return (or five working days if it has to be transported between All Saints and Crewe).
Once the item has become available we will email your Manchester Metropolitan staff or student email address to let you know. We normally keep the books aside for you to collect for seven days. You can always check your library account to see if they are ready for you to collect, by going to the library web site and following the link to My library account. Once the status of your reservation changes from Active to Waiting, then you know the reservation is ready to collect.