Answered By: Digital Library Services Team
Last Updated: Oct 15, 2015     Views: 156

When you experience problems logging in to the library or viewing its subscription resources, librarians will often tell you to clear your cache.  Why?  Each time you visit a webpage, your browser stores information about it so that the page will load more quickly the next time you visit.  But, sometimes cached information becomes outdated, and may interfere with a page's function.   So, a good first step to solving many technical problems is to clear the cache. 

The links below tell you how to do this for a variety of browsers. 

Always close and reopen your browser after clearing the cache.