Answered By: Customer Services, All Saints Last Updated: Nov 06, 2017 Views: 7
You can only reserve items which are on loan or at a different site to where your course is based, eg if you are a Manchester student you will be able to reserve a book which is only at Crewe. You cannot reserve items which are available on the shelf at your home site.
Until you log into the system, it doesn't know which site you are based at.
If the item is available on the shelf then please collect it yourself and issue it using the self-service machines.