Answered By: Customer Services
Last Updated: Oct 23, 2017     Views: 4

If you've returned a book but it's still showing on your account, let us know as soon as possible - either at the help desk in the library or by contacting us:

We will carry out a number of shelf checks to see if we can find the item in the Library. We will ask you to check at home too, and with anyone else that you have been working with.

If the item is not found then you will be invoiced for the replacement cost of the item, plus a £5.00 administration charge.