Answered By: Digital Library Services Team
Last Updated: Apr 04, 2018     Views: 73

You must have Adobe Digital Editions installed on your personal desktop or laptop. Free to install. 

You may need an Adobe account. Free to create. 

More information about installing Adobe Digital Editions on Dawsonera help page

You cannot download Dawsonera eBooks to Manchester Metropolitan networked PCs. Use the Read Online button to read Dawsonera eBooks. 

When downloading a Dawsonera eBook to a computer with Adobe Digital Editions installed, and you get the error message pop up:

Unable to download Error getting license. License Server Communication Problem: E_ADEPT_TIMEOUT

Try deleting the file from your downloads and then downloading from the Dawsonera website again. 

Any other problems please contact the Library.