Answered By: Digital Library Services Team
Last Updated: Jun 27, 2018     Views: 22

A good first step to solving many problems with access to electronic resources is to clear your browser cache. 

If you are using a PC, press CTRL + SHIFT + DELETE and select "Clear browsing data", "Clear now", "Clear" or "Delete". 

If you are using Safari on a Mac, select History -> Clear History and select a timeframe. 

If you are using Chrome or Firefox on a Mac, you can use the same keyboard shortcut as with a PC.