Answered By: Digital Library Services Team
Last Updated: Jul 31, 2018     Views: 566

Potential causes of problems logging in to Westlaw

Making sure you're at the academic users log in page.

If you link to Westlaw via the Library website, the link takes you straight to the Manchester Met University username and password page to log in. 

If you are having trouble accessing Westlaw off-campus, make sure that Cookies are enabled on your PC. (Note: A “cookie” is a small amount of information that a web site copies to your hard disk. A cookie can help a web site identify you the next time you visit.)

When logging in, if you receive an error message, please delete your cookies and temporary Internet files (cache) and try again.

Any problems with this database should be referred to the library staff, email library@mmu.ac.uk If they are unavailable and you continue to have problems accessing Westlaw, please use this freephone number to contact the Westlaw helpdesk team directly: 0800 028 2200. They should be able to resolve your problem.