Answered By: Digital Library Services Team Last Updated: Oct 09, 2017 Views: 446
Potential causes of problems logging in to Westlaw
Making sure you're at the academic users log in page.
If you link to Westlaw via the Library website, the link takes you straight to the Manchester Met University username and password page to log in.
If you are having trouble accessing Westlaw off-campus, make sure that Cookies are enabled on your PC. (Note: A “cookie” is a small amount of information that a web site copies to your hard disk. A cookie can help a web site identify you the next time you visit.)
When logging in, if you receive an error message, please delete your cookies and temporary Internet files (cache) and try again.
Any problems with this database should be referred to the library staff, email firstname.lastname@example.org If they are unavailable and you continue to have problems accessing Westlaw, please use this freephone number to contact the Westlaw helpdesk team directly: 0800 028 2200. They should be able to resolve your problem.
Linking to Westlaw content from Justcite
We have noticed that there are problems linking to Westlaw from Justcite. We're looking into improving this feature, but in the meantime, link to Westlaw via the link on the Library website and use Westlaw's search to find the content you need.