Answered By: Digital Library Services Team
Last Updated: Dec 18, 2018     Views: 1272

This error usually happens when you either:

    • Press the back button after logging into a resource, or
    • Open multiple links to library resources in new browser tabs without signing in to any of them

You will see a page that looks like this

To solve this error:

  1. Return to the page you originally found the link to the e-resource,
  2. click to access it again
  3. fully complete the login process to proceed.

 

If you find that you get this error message and you have not pressed the back button on your browser from the log in page and starting the log in process again does not solve it please email library@mmu.ac.uk